PARTS AND SERVICE ADVISOR

Bluewater Trailers

Bluewater Trailers in Strathroy is looking for Parts and Service Advisor to join their team.

Duties

  • Receive parts, maintain parts inventory, organize, and label parts
  • Schedule any work repairs that are part of a customer or inventory repair
    • Arranging for delivery or shipments of any parts
    • Scheduling servicing or repair appointments
    • Conduct diagnostic procedures to determine the sources of customer’s problems and provide accurate repair recommendations over the phone
  • Assist technicians by looking up parts needed for repairs
  • Correctly create sales orders and generate invoices for all parts sold
  • Perform weekly, monthly and yearly inventory counts
  • Locate available parts when dealership is out of stock
  • Answering phone calls and assisting walk-in customers with the parts or service needs
    • Communicate with other departments as needed
  • Assisting with coverage in the warranty department as needed
    • Problem Solving Skills
    • Conflict Resolution
  • Excellent Computer Skills
  • Strong attention to detail and accuracy

Qualifications 

  • Own vehicle and valid G license
  • English proficiency
  • Grade 12 equivalency
  • 2 years of work experience in a shop or farm environment
  • Ability to adapt in a fast-paced environment
  • Good physical endurance. (Ability to lift up to 75-100lbs)
  • Willingness to participate in in-house training
  • Knowledge of diagnostic tools and equipment
  • Knowledge of trailers
  • Excellent customer service skills
  • Solid team player

Hours: Monday – Friday, every other Saturday

Interested applicants, please submit your resume by email to alana@bluewatertrailers.ca

To apply for this job please visit bluewatertrailers.ca.