CUSTOMER ACCOUNT REPRESENTATIVE

Sansin Corporation

Founded in 1986, The Sansin Corporation is a global leader in environmentally friendly wood protection, focused on creating the best performing, most beautiful water-borne wood finishes in the world. Sansin is growing globally and are currently seeking a professional Customer Account Representative to develop and maintain solid customer relationships by handling questions and concerns with speed and professionalism.

Job Duties

  • Provide prompt email/phone follow-up on all customer inquiries, sales opportunities, customer complaints, and document in CRM software.
  • Managing database records, drafting status reports on internal programs.
  • Work in tandem with the sales team to develop and execute strategic account objectives
  • Prepare agendas in conjunction with other sales associates for meetings
  • Coach and motivate Dealer Staff to meet sales goals
  • Conduct and carry out virtual training sessions
  • Attend trade shows, sales meetings, or other sales events when required
  • Other duties and responsibilities as assigned

Qualifications

  • Superior time management skills, coupled with the ability to organize and prioritize.
  • Sales experience preferred – comprehensive training provided.
  • Degree or diploma from accredited College/University an asset

Requirements

  • A true professional with a commitment to the provision of exceptional customer service
  • Excellent English communications skills, both written and verbal

If interested, please respond by submitting your resume to hr@sansin.com

We thank all interested candidates, however, only those selected for an interview will be contacted.

Sansin Corporation is an equal opportunity employer. We encourage applications from women, Aboriginal peoples, persons with disabilities, and members of visible minority groups. Accommodations are available on request for candidates taking part in all aspects of the selection process.

To apply for this job email your details to hr@sansin.com